Accessibility Statement

Last updated: May 2026

Our Commitment

Online Lifestyle Ltd (trading as The Wool Junction) is committed to ensuring that our website thewooljunction.co.uk is accessible to all users, regardless of ability or technology. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What We Are Doing

We have taken the following steps to ensure accessibility:

All images include descriptive alternative text
Our website is navigable using keyboard-only controls
Text can be resized up to 200% without loss of content or functionality
Colour contrast ratios meet WCAG AA standards throughout the site
Form fields include clear labels and error messages
Our website is compatible with screen readers and assistive technologies
Interactive elements have visible focus indicators
Content is structured with proper heading hierarchy
Links are descriptive and distinguishable from surrounding text

Known Limitations

While we strive for full accessibility, some areas of our website may have limitations:

Some older product images may have limited alternative text descriptions. We are working to update these.
Third-party content (such as payment forms provided by Stripe) may have their own accessibility considerations.
PDF documents linked from this site may not be fully accessible. We can provide alternative formats upon request.

Assistive Technology Compatibility

Our website has been designed to be compatible with:

Screen readers (JAWS, NVDA, VoiceOver)
Screen magnification software
Speech recognition software
Keyboard-only navigation

Browser Support

Our website is designed to work with the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: [email protected]
We aim to respond to accessibility feedback within 5 working days

If you are not satisfied with our response, you can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.

Review

This accessibility statement is reviewed annually. We are committed to continual improvement and will update this statement as we make progress.

Online Lifestyle Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company Number: 17124163